We are and always have been a family firm currently based in Oxfordshire (UK). This is a short intro to our history, our full story is on the Our Inheritance Page
In 1948, 5 retired REMEs (Eric, Jim, P, Daren and M) started a small garage in a small court yard near Brighton (UK), which was named after the road it was on, Porthall Road.
Today, Porthall is being carried forward by Eric’s nephew Jess and his wife Amy. Jess grew up around the original garage and has a long history with it.
Porthall worked to high values, both in mechanical skill and customer care. They genuinely cared about every customer and would bend over backwards to help where they can. We also believe in and have kept those values.
Porthall is a place where people feel just as well looked after as their cars.
We understand when your car breaks down if can feel like a major catastrophe, even leaving you in a state of panic.
We won’t leave you worrying.
If your car lets you down, we’ll do our best to respond quickly.
We understand that you may have somewhere important to be. Work, the school run, a doctor’s appointment or a hospital visit which cannot wait.
We’ll listen, help you work out what needs to happen next and, wherever we’re able, help you get where you need to be.
We’ll have practical limits, of course, but we’ll always try to find a way to help.
At Porthall, everything we do starts with care. If we can help, we’ll try our very best.
We don’t charge extra for looking after people. It’s simply how we believe people should be treated.
At Porthall, respect isn’t conditional on how much you know about cars, what you drive, or whether you’re a man or a woman.
Amy is a talented apprentice who deserves the same respect as anyone in the trade.
Purely because she is a smallish build WOMAN!
That will never happen at Porthall !!!
In reality, she is a very talented apprentice, who probably knows a lot more than the guy’s who look down on her.
You don’t need to know anything about cars to be treated properly at Porthall. We even offer tea, coffee, other refreshments and if we have time to do some baking fresh cakes 🙂